Frequently Asked Questions
Everything you need to know about your beauty journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products cruelty-free?
Yes, Too Cool For School is committed to ethical beauty. We do not test our finished products or ingredients on animals.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products suitable for sensitive skin?
Many of our products are formulated with gentle ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.